IMT Duncan believes in empowering employees by including them in the decision making process for daily operations and future needs.
Therefore we enjoy low employee turnover, which allows us to retain well trained and motivated personnel.
Our employees are encouraged to be cross trained. This creates a better understanding of all our customers' requirements and internal procedures.
We reward employees that complete cross training and the employees that successfully train others.
We have an instant reward system for employees that find customer paper work or part discrepancies or any discrepancies caused internally.
We augment our staff with highly trained and motivated consultants. These consultants are on site daily, weekly and monthly, and bring expertise and training in the fields of quality systems, metallurgy, furnace design, furnace computerization, controls and maintenance.